Privacy Policy

Privacy Statement

Hancock Iron Ore consists of Roy Hill Holdings Pty Ltd (ABN 71 123 721 077) and Atlas Iron Pty Ltd (ABN 63 110 396 168) and their subsidiary companies.

Hancock Iron Ore is collectively referred in this Privacy Policy as ‘we’, ‘us’, or ‘our’.

We are a technology-driven enterprise; using technology to increase operational performance and safety.

We recognise the importance of protecting the privacy and rights of individuals in relation to their personal information. This Privacy Policy details how we collect and manage personal information.

 

What Personal Information do we collect and hold?

We may collect the following types of personal information:

  • name;
  • contact details;
  • job application or employment details;
  • use of and access to our goods, services, infrastructure, property, or technology.

We may also collect some information that is not personal information because it does not identify an individual. For example, how users use this website.

 

How do we collect Personal Information?

We collect personal information directly from the individual concerned, unless it is unreasonable or impractical to do so.

We may also collect personal information from third parties, for example:

  • recruitment agencies;
  • qualification verification providers;
  • police clearance and security check providers;
  • medical report providers;
  • credit and risk analysts; and
  • any other third-party who provides or hosts services or technology.

 

Why do we collect Personal Information?

We collect and hold personal information for:

  • employment purposes (including previous or prospective employment);
  • business and personal improvement;
  • safety and security (including IT security);
  • compliance purposes (legislative and internal); and
  • commercial purposes (for example, details of contractors).

We will not share, sell, rent, or disclose personal information other than as described in this policy.

 

Who do we disclose Personal Information to?

We may disclose personal information to:

  • our employees, related bodies corporate, contractors, or services providers;
  • our professional advisors, such as accountants, solicitors, business advisors, and consultants;
  • any organisation for any authorised purpose with an individual’s express consent;
  • any government agency if required by law; and
  • remote, cloud-based data storage providers.

 

Direct Marketing Materials

We may send direct marketing communications and information about our products to individuals we consider may be interested in receiving them. These communications may be sent in various forms, including mail, SMS, fax, and email; in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). The recipient is taken to have consented to receiving the communications, unless it elects at any time to opt-out of receiving them. The recipient can opt-out by written notice to our Privacy Officer.

 

How can Personal Information held by us be accessed or corrected?

An individual can request access to any personal information about them held by us by contacting our Privacy Officer. If the individual is entitled to access the information, we will try to provide it in a suitable format. We may charge a fee to cover administrative costs and other reasonable costs in providing the information. We will not charge for simply receiving a request, or for making any corrections to personal information.

There may be instances where we cannot grant access to personal information held by us. For example, we may need to refuse access if granting access would interfere with the privacy of others, or if it would result in a breach of confidentiality. If that occurs, our Privacy Officer will provide written reasons for any refusal.

If an individual believes that personal information held by us is incorrect, incomplete, or inaccurate, then they may request us to amend it. We will consider if the information requires amendment. If we consider the information does not require amendment, we will add a note to the personal information stating that the person disagrees with it.

 

What is the process for complaining about a breach of privacy?

If an individual believes we have breached their privacy, they should provide written details to our Privacy Officer. The Privacy Officer will then investigate the potential breach in consultation with the individual. If an investigation team is required as part of the investigation, the team will consist of technically qualified and competent people.

Do we disclose Personal Information to anyone outside Australia?

We may disclose personal information to service providers located outside of Australia.

We will take reasonable steps to ensure that any overseas recipients of the personal information do not breach the privacy obligations relating to the personal information.

 

Security

We take reasonable steps to ensure personal information is protected from misuse and loss, and from unauthorised access, modification, or disclosure. We may hold personal information in either electronic or hard copy form. If we determine that personal information is no longer needed, we will destroy or de-identify the personal information.

 

Contact Us

For any queries or complaints, please email our Privacy Officer at privacy@hio.com.au